The website Chic-leather.com presents collections of
handmade leather goods and fashion accessories. Any acceptance of an
order implies that our customers are aware of our terms of sale.
Any order received by Chic-leather.com is accepted after the registration of our customers on our website and validate their order. The order acceptance by Chic-leather.com
is in the form of an e-mail confirmation sent to customers after
confirmation of their order. If you do not receive an "Order
Confirmation" email from us within immediately of placing your order,
please contact us as soon as possible. Be sure to include your email
address.
Changes intervening on an order after registration will result in a new
order confirmation which will cancel and replace the conditions of the
previous order.
Chic-leather.com reserves the right to modify or change
the collections and the offered rates on its Web site without prior
notice except the pending sales that retain their conditions valid on
the day of sale.
Our prices are quoted in USD without shipping costs that are calculated according to the weight of the package. The invoice prices are those prevailing on the date of registration of the order.
We accept Stripe, shipping after payments of orders.
The client has within 14 days from the date of delivery to return the product to Chic-leather.com, the refund without penalty except for the return charges.
If the period of 14 days ends on a Saturday, Sunday or holiday, it is extended until the first following business day.
The customer contacts by e-mail Chic-leather.com his intention to return the product before the expiration of 14 days.
Chic-leather.com will not accept exchange or refund goods except if the following conditions are met:
1- The return of items must be made within 14 business days, the date shown on the delivery note evidencing the date of delivery.
2- The product must be returned in its original packaging and in perfect
condition for resale. Any product damaged or used will not be refunded
or exchanged.
Chic-leather.com reserves the right to determine in good faith if all these conditions are met.
The refund will be made by Stripe within 30 days maximum after the receipt of the product by Chic-leather.com. The costs and risks related to the return of a product are the sole responsibility of the customer.
Our genuine leather products are handmade in pure Italian and French traditions. The ancestral respect of processes and raw
materials gives them this authentic look and timeless. Some products
have very slight variations in finish or shades lighter or darker giving
the leather an aged look, very modern and chic. The traditional
manufacturing does not force the drying of leather. Similarly, the fresh
treatment can, sometimes, leaves a slight smell that disappears quickly
after use.
The acceptance of these conditions means that Chic-leather.com is relieved of liability.
All products proposed to the customer are available in the stock of Chic-leather.com. The offer is valid while stocks last.
In case of temporary or permanent unavailability of the requested
product, or non-acceptance by the customer delivery time imposed by the
unavailability, Chic-leather.com agrees to offer a similar product to his client which retains full discretion to accept or refuse it.
Chic-leather.com retains ownership of the goods ordered until payment is made and integral of their price. The product will be delivered only after full and effective payment via Stripe. Apart from the above, the customer is responsible of the products upon delivery, including the risk of loss or deterioration of goods subject to retention of title as well as the damage they could cause.
1 - Delivery
Products are shipped by FedEx, DHL, Speedy or Post: Price is calculated based on weight of the parcel.
Chic-leather.com is not responsible when goods are not
delivered due to errors of information (address of the recipient)
received from the customers at the placing an order.
2 - Delivery Time
Our delivery times are for illustrative purposes only, and may range
from 3 to 7 business days. Shipping immediately (48h-72h maximum) after
receipt of payment via Stripe. Chic-leather.com is not responsible for delays in delivery or strikes due to FedEx, DHL, Speedy or Post.
3 - Receipt
The buyer must ensure that the product being delivered is consistent with the product that provided on the command.
In case of damage found on the product due to transportation, the
customer must express reservations and to make a claim with FedEx, DHL, Speedy or Post
within two days upon receipt of the product.
4 - Returns
We will accept returns within 14 business days of receipt if the item has a defect. The customer must contact Chic-leather.com
by e-mail for a formal agreement. The product must be returned in same
condition upon receipt, unused and undamaged. In the event that the
customer makes a mistake about the shape, size or color of the item
ordered, Chic-leather.com reserves the right to accept or reject
the resumption of the article. If accepted, a credit or exchange will be
established after a finding of products returned in good condition by Chic-leather.com. The return postage and shipping in this case remains the responsibility of the customer. Assuming that the error lies with Chic-leather.com, the goods will be exchanged. The cost of return postage and shipping will be paid by Chic-leather.com.